Product: Rv One Superstores Customer Care Clear all filters (0 of 15 reviews match)
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I bought a Rockwood travel trailer from your dealership 7 months ago.There were several issues that needed to be fixed upon pick up that were noted to be done. Well 7 months later the items have still not been fixed. You have sent someone out 3 times and each time they...
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1.0
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Rv One Superstores Customer Care
I didn't like
  • There service
#1185692
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Rv One Superstores - Buyer Beware AND Have an Attorney on Retainer

Will tell you what you want to hear BEFORE purchase. Will not return calls. Poorest service after purchase EVER! Management ignors their own mechanics' written solutions to needed repairs and substitutes their own cheaper and incorrect orders...making issues worse AND then will not correct their mistakes!!!
1.7
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Rv One Superstores Customer Care
#1179167
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Tampa Rv - Poor customer support & very poor overall

Just found out about 2 weeks ago that contract I purchased thru rvone is invalid according to company listed on contract. They said "no claims would be accepted as the contract is ineligible". What gives? My initial POC Daron Walker @ rvone, is not responding to email or voice mail. I paid over $5,000.00 for this item & cannot use it. HAVE SOMEONE CALL ME AS I NEED A RESOLUTION TO THIS PROBLEM.
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Rv One Superstores Customer Care
#1178403
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Rv One Superstores - Service

Dont know if they get there messages. I have made multiple calls and emails and no one has responded back except for the intial callback after filling out form. Trying to get appointment on a three month old trailer that was purchased from Albany.. Anyone know the secrect of getting through to them..????
3.0
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Rv One Superstores Customer Care
#1128537
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We bought 2014 Georgetown with all extended warranties and had a lot of problems from the start that they were slow if at all to fix. We were on a 3 week trip out of state and had a problem with our big slide I called their service dept and to the service advisor I...
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2.5
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Rv One Superstores Customer Care
I didn't like
  • Service
#1125274
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Having the same issues with RVOne.Purchased travel trailer in January 2017. Had AC issue in June '17. Was told by RVOne that 86 degrees from my 15,000 BTU AC was normal for a 102 degree day, it was 92. They then said if I wanted them to look at it, it would be 6 weeks...
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3.4
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Rv One Superstores Customer Care
#1116372
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I purchased a Motor Home in Aug of 2016 from Orlando RV.After many issues with there non service dept, they were only resolved after there VP in N.Y. got involved and agreed to take care of the issues if I would remove the review from Google and call off the BBB &...
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Anonymous
Bob

Thanks for review. Was looking at Newmar Baystar and RV one was lowest price out there but after reviews I decided not to purchase from them.

1.3
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Rv One Superstores Customer Care
#1116062
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Rv One Superstores - Shopped for RV all over....Orlando RV One customer 1st
I can't believe these negative comments we shopped everywhere for a fifth-wheel even North Carolina because we were originally from there.We ended up dealing with RV one each time because they beat the prices of all others. We're on our second 5th wheel. We had a few...
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4.7
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Rv One Superstores Customer Care
#1107495
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Put 1000 dollars down on a motorhome and got the fun around for about a month got my own financing and had to chase the sales staff .loved the unit so being *** I still purchased it THENi pick it up and steering wheel not straight and the GPS unit was pulled and...
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1.3
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Rv One Superstores Customer Care
#1041293
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Des Moines Rv - No after the sale support

Horrible after the sale customer service. Do not buy your RV from them. They promise things before you sign the purchase contract then fail to deliver. Andrew is the worst and their service department is sub par. Will never do business with them again, lesson learned!
1.7
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Rv One Superstores Customer Care
#1040762
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