Latest review first
I bought a Rockwood travel trailer from your dealership 7 months ago. There were several issues that needed to be fixed upon pick up that were noted to be done. Well 7 months later the items have still not been fixed. You have sent someone out 3 times and each time...Read more
Rv One Superstores in Dover, Florida - Buyer Beware AND Have an Attorney on Retainer
Will tell you what you want to hear BEFORE purchase. Will not return calls. Poorest service after purchase EVER! Management ignors their own mechanics' written solutions to needed repairs and substitutes their own cheaper and incorrect orders...making issues worse AND then will not correct their mistakes!!!
I purchased a NEW unit from them about 2 weeks ago... to this day, I still have NO manuals ... their service staff was COMPLETELY UNABLE to answer questions about how to "winterize" the unit for the storm that has hit NE Florida. The "manager" there has yet to return a...Read more
To much to put in here. Simply, everything they said, did, ... were lies. On my 3rd visit, one of the owners was there and made all types of statements (promises), but when he went inside (without me) he turned to the salesman and said, "I will never ____ do that for...Read more
We purchased used rv and bought 4 year warrenty on this coach. Have had to have major work done several times. Had to fight with warrenty company to have repairs done. Last repair was to have brakes replaced and was told it wasn,t covered because of milage of rv. No...Read more
Rv One Superstores - Service
Dont know if they get there messages. I have made multiple calls and emails and no one has responded back except for the intial callback after filling out form. Trying to get appointment on a three month old trailer that was purchased from Albany.. Anyone know the secrect of getting through to them..????
We bought 2014 Georgetown with all extended warranties and had a lot of problems from the start that they were slow if at all to fix. We were on a 3 week trip out of state and had a problem with our big slide I called their service dept and to the service advisor I...Read more
Rv One Superstores in Winter Park, Florida - Unhappy Customer
We ordered and purchased a 2018 Forest River Sunseeker. We soon began to discover that the salesman had misrepresented some of the features of the unit. The biggest surprise came when we went to register it at the DMV. We were told tha our sepcial ordered 2018 was actually a 2016. I have contacted the manufacturer and the dealer and have gotten nowhere.
Rv One Superstores - Deposit not returned
Day 22 since we inquired about financing faithfully in good attempt put $500 deposit. Financing fell through. Called multiple times same old excuse my bank. Well its your new york bank. They must use my money in short term cd. Still waiting rvone.
Having the same issues with RVOne. Purchased travel trailer in January 2017. Had AC issue in June '17. Was told by RVOne that 86 degrees from my 15,000 BTU AC was normal for a 102 degree day, it was 92. They then said if I wanted them to look at it, it would be 6 weeks...Read more
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