Pay your money, collect your unit and they are done with you. We have had an Airstream Base Camp unit, since July of 2017 with faulty refrigeration, a leak and 12 volt issues.
Eventually had to go direct to Airstream! They managed to jump start RV One and we will now refrigeration on March 6th! 8 MONTHS after our initial purchase!! We have cancelled 2 vacations and one weekend away, because of the issues.
We thought Airstream was a quality product, but they need to revise their Dealership policies! Spent $3,400 to date on something we haven't been able to use.
What a nightmare! Never again!!
Product or Service Mentioned: Airstream Camper.
Reason of review: Poor customer service.
I didn't like: Customer service.