We have talked to Rv one for the past 2 years trying to get our camper fixed . We have been through 4 service managers and associates.
I’ve emailed the owners, sales managers without resolution to our issues . We have even submitted complaints to the BBB in Albany and the only response we got was a request to delete our complaint. Supposedly, tomorrow they are coming to fix our issues . We’ll see.
They were supposed to be there 2 weeks ago and never showed up.
The entire company sucks along with the absentee owners who just let the employees do whatever they want . Poor leadership can only result in poor performance by the rest of the staff .